As of the 1^st of November 2006 American Express Pearlsard were the exclusive representative in Zimbabwe for American Express Travel Services.  American Express looked closely at the Zimbabwean market and felt that American Express Pearlsard’s values and high level of customer service closely fitted with the American Express values and standards.

American Express Pearlsard is supported by American Express South Africa, who are part of Tourvest, a South African listed company which is:-

• Southern Africa’s pre-eminent tourism group
• Partners leading travel and tourism entrepreneurs and brands
• Operates in both the inbound and outbound markets
• Listed on the Johannesburg Stock Exchange in April 1997

TOURVEST’S VISION

To be the dominant and best respected, integrated tourism group in sub-Saharan Africa achieved by:

• Being number one in South Africa
• Developing world-class businesses
• Owning, developing and operating key strategic assets in Africa
• Establishing successful beachheads (strongholds) in key markets
• Building sufficient strength to secure win-win relationships
• Continuously investing in partnerships and technology
• Building long-term relationships with travelers through the integration of products, services and databases

Since its founding  in 1850, American Express has conducted business according to several guiding principles that over the years have become inextricably linked with the company’s brand, products, services and – perhaps most notably – its people.  Many of American Express Pearlsard’s values mirror those of American Express.

Generations before the phrase “company values” entered the corporate lexicon, American Express employees across the organization were demonstrating the same core principles upheld by the company today:

understand that Travel Management requires a precise focus and a flexible approach to successfully guide our corporate client’s travel management programs into the global arena.

At American Express we believe we are the only true global Travel Management Company that can provide a seamless end-to-end solution. As demonstrated in the below diagram, American Express considers our business traveler at every step of the travel booking process. From booking the ticket to on the road with our 24 hour assistance to corporate Card and cash facilities.

Also, once the traveler returns to the office the American Express information solution tools assist organisations with their budgeting and negotiating function.

To complete the loop our Consulting Services group drives your dollar further by identifying areas of potential savings and assisting companies to negotiate the best possible rate.

American Express End-To-End Solution: